Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website or use an online service. They help the site recognize your device and remember certain information about your preferences or past actions.

2. Types of Cookies We Use

We use the following categories of cookies:

Essential (Strictly Necessary) Cookies

Required for the operation of the Service.

Enable core functionality such as authentication, security, and network management.

Examples: session cookies that keep you logged in, security tokens.

Performance & Analytics Cookies

Collect anonymous information on how visitors use our Service (e.g., pages visited, time spent).

Help us measure and improve performance, troubleshoot issues, and optimize user experience.

May include services such as Google Analytics.

Functional (Preferences) Cookies

Remember choices you make (e.g., language, region, interface settings) to provide a more personalized experience.

Enable features such as chat modules, UI themes, or saved form data.

Targeting & Advertising Cookies

Track browsing habits to deliver relevant marketing and promotional messages.

May be placed by third‑party advertising networks.

Examples: remarketing cookies used to display Syrana Connect ads on other websites.

3. How We Use Cookies

Authentication & Security: Ensure only authorized users can access their accounts and protect against fraud.

Customization: Remember your display preferences, language settings, and other personalization choices.

Analytics & Reporting: Understand usage patterns to improve features, performance, and stability.

Marketing & Advertising: Serve targeted ads and measure campaign effectiveness.

4. Third‑Party Cookies

Certain features of our Service may be provided by third parties, who may set their own cookies. For example:

Cloud Services (e.g., Cloudflare security tokens)

Analytics Platforms (e.g., Google Analytics)

Payment Processors (e.g., Stripe)

Advertising Networks (e.g., Google Ads, Facebook Pixel)

We do not control these third‑party cookies. Please consult the relevant third party's cookie and privacy policies for more information.

5. Your Cookie Choices

Browser Controls

Most browsers allow you to manage cookies through settings:

Block all cookies or delete existing cookies

Block third‑party cookies while allowing essential ones

Prompt before accepting cookies

Refer to your browser's help documentation for instructions:

Chrome: Settings → Privacy and security → Cookies and other site data

Firefox: Preferences → Privacy & Security → Cookies and Site Data

Safari: Preferences → Privacy → Manage Website Data

Edge: Settings → Cookies and site permissions → Manage and delete cookies

Opt‑Out Tools

For analytics cookies (e.g., Google Analytics), you can install browser add‑ons such as the Google Analytics Opt‑out Browser Add‑on.

For targeted ads, visit Your Online Choices or the Network Advertising Initiative to opt out of many ad networks.

Please note: Blocking or deleting cookies may degrade your experience, disable certain features, or prevent the Service from functioning properly.

6. Changes to This Cookie Policy

We may update this policy to reflect changes in technology, legal requirements, or our practices. When we make material changes, we will revise the "Last updated" date and, where appropriate, notify you via email or in‑Service notification.